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Technology Business Partner - Service Delivery

Posted Date: 09-Jun-2022

Location: Melbourne, VIC

Company: HESTA Super Fund

Be inspired everyday


At HESTA we’re a leading national superannuation fund dedicated to people working in health and community services – a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia.


More than 900,000 Australians trust HESTA with their money. So together, we invest $68 billion of savings globally. We're about creating brighter futures for our members. And a better world for generations to come. Our focus is on helping our members enjoy a retirement they’ve worked hard for. 


The opportunity 


HESTA Technology continues to expand its capability to support HESTA’s future ambition through the delivery of business solutions and innovative technologies that enable critical business outcomes.
The Technology Business Partner - Service Delivery is the strategic conduit between HESTA Technology and our Service Delivery partners for the purpose of delivering a delightful employee experience for technology services to our people.

The Service Delivery role provides a single interface for Technology to the business and our strategic partners to develop and optimize technology operations, strategic uplift of technology end user computing experiences with a focus on IT Service Management process, operational delivery of tools, resources and security to deliver on our employee experience outcomes.


About you


To be successful, you will need to have relevant work experience in a Service Delivery role with a demonstrable experience in leading continual process improvements. You will have experience in infrastructure, network, and end user application lifecycle management and oversight of managed service providers. Your commercial acumen, energy and passion to deliver great results will add immediate and long-term value to your team, all of HESTA and of course, our members.


Here’s a few things that you’ll get to enjoy whilst working at HESTA:

Your leave and time off matters: up to 6 days paid volunteer leave, additional 5 days of leave at the end year office closure, access your LSL after 3 years. Take Annual Leave at half pay, and purchase up to 2 weeks additional leave 
Your financial wellbeing matter: 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program, and novated lease options 
Your professional development matters: Up to $5000 per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools
Your health and wellbeing matters: free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7


HESTA is a great place to work but don’t take our word for it, we were named (again!) Employer of Choice for Gender Equality 2022. 


It is important to protect the health, safety and wellbeing of all HESTA employees, and those people they come into contact with at work and reduce the risk of COVID spreading in the workplace and the wider community, therefore all HESTA employees are required to be fully vaccinated against COVID-19. 


We’ll close applications when we find the right person, so get in quick before you miss this opportunity.