Technology Business Partner (12 months max term contract)

Careers with Impact  

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.  

HESTA is also an inspiring and rewarding place to work. That’s because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they’re focused on living and creating a strong organisational culture. We’re an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members – and we are proud to serve them.  

Bring your authentic and passionate self to this exceptional role #careerswithimpact  

Are you an experienced technology service delivery business partner ready to pivot your career and make an incredible impact? 

HESTA Technology continues to expand its capability to support HESTA’s future ambition through the delivery of business solutions and innovative technologies that enable critical business outcomes. The Technology Business Partner - Service Delivery is the strategic conduit between HESTA Technology and our Service Delivery partners for the purpose of delivering a great employee experience for technology services to our people.

The Service Delivery role provides a single interface for technology to the business and our strategic partners to develop and optimise technology operations, strategic uplift of technology end user computing experiences with a focus on IT Service Management process, operational delivery of tools, resources and security to deliver on our employee experience outcomes.

About You: 

You will have extensive experience in technology service delivery roles, leading continual process improvements and project delivery. Breadth of knowledge and experience across infrastructure, network, and end user application lifecycle management coupled with oversight of managed service providers. Your commercial acumen, stakeholder relationship management and passion to deliver great results will add immediate and long-term value to your team, all of HESTA and of course, our members.

Benefits that matter and make a difference for our employees  

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!).  
• Your Professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.  
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.  
• Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.  

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.   

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team careers@hesta.com.au and we’ll call you to discuss.   

Please note: Applications via recruitment agencies will not be accepted for this position.