Product Oversight Manager

Lead with purpose. Drive product excellence. Make a meaningful impact.

Are you a strategic thinker with a passion for delivering great products for our members, and ready to take the next step in your career? 

Due to an internal move, we’re looking for a Product Oversight Manager to join our growing team and take ownership of how our products are governed, delivered, and maintained.

Reporting to the General Manager - Product, you’ll lead the Product Oversight team and play a pivotal role in ensuring our products meet regulatory requirements and, most importantly, the needs of our members. You’ll work closely with the second line risk and compliance teams to ensure first line controls remain within HESTA’s risk appetite while also collaborating across the business including Investment Management, Investment Execution, Member Services and Operations, Marketing, Member Engagement, and the Strategy team.

What You’ll Do

• Lead and evolve product control frameworks to ensure compliance with all product-related regulatory obligations, including Member Outcomes Assessments (MOA), Design & Distribution Obligations (DDO), APRA reporting, and disclosure.
• Manage and oversee Product Governance Forums, including preparation of reports.
• Drive effective disclosure delivery, managing end-to-end processes for Product Disclosure Statements (PDS), Financial Services Guides, Significant Event Notices (SENs) and related documents.
• Monitor and strengthen the first line control environment for product—supporting incident response, remediation, and continuous improvement.
• Inspire and lead a high-performing team, setting clear goals, driving accountability, and promoting a collaborative culture of excellence.

About You

You’re an experienced product professional with a track record of delivering within highly regulated environments—ideally in superannuation or financial services. You bring a deep understanding of product governance, regulatory compliance, and disclosure requirements. You also bring:

• A people-first leadership style and passion for developing/mentoring teams
• Experience across product compliance regulatory obligations 
• Knowledge of the regulatory landscape, including ASIC and APRA obligations
• Project management experience including process and systems improvements
• Exceptional communication, influencing and stakeholder relationship skills
• Tertiary qualifications in business or a related discipline
• Certification in project delivery methodologies
• Knowledge of Superannuation RG146 will be highly regarded.
  
  

Benefits that matter and make a difference for our employees  

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!).  
• Your professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.  
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.  
• Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.  

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.   

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team careers@hesta.com.au and we’ll call you to discuss.   

Please note: Applications via recruitment agencies will not be accepted for this position.