People & Culture Delivery Specialist

Careers with Impact 

More than one million Australians trust us with their money, and that trust shapes how we work every day. Our members sit at the centre of everything we do, guiding our decisions and the impact we strive to make. 

We’re looking for people who are purpose-driven and accountable, who value inclusion and collaboration, and who are proactive in managing risk to protect our members’ long-term outcomes. In return, you’ll be part of an organisation where your work contributes to strong returns, real-world impact, and a culture that reflects the communities our members serve. 

Bring your authentic and passionate self to this exceptional role #careerswithimpact 

This is a rare chance to sit at the intersection of people, process and technology., You will own the full lifecycle of P&C initiatives: diagnosing the problem, designing the solution and embedding lasting capability, while. getting hands-on with modern automation and AI tooling. The work you deliver will shape how P&C is experienced across the whole organisation. 

About the role 

Reporting to the Leader, Organisational Effectiveness, you will identify, design and embed process improvements across People & Culture, translating operational pain points into automated workflows and self-service tools. You’ll partner closely with the People Enablement team on the technical build, while owning problem definition, requirements, stakeholder management and adoption end to end. 

• Map, redesign and automate P&C workflows, defining clear requirements and partnering with Enablement to build across SuccessFactors and related platforms 
• Lead self-service solution design so leaders and employees can complete people transactions independently.  
• Manage a delivery program spanning capability, automation and self-service initiatives, maintain clear plans and accountability from kick-off through to BAU handover 
• Partner with Change Partners to design and deliver adoption activities that build genuine confidence in new tools and ways of working. 

About you 

Ready to own meaningful P&C work from day one? We're looking for someone who thrives in a fast-moving environment, knows how to get things done across teams, and has a genuine track record of structured delivery, think progress tracking, risk escalation, and keeping stakeholders in the loop, a true Project Manager. If you've rolled up your sleeves with digital HR tools, workflow automation, or self-service platforms and love the idea of driving real process improvement, we want to hear from you. 

Benefits that matter and make a difference for our employees 

Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!). 

Your Professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools. 

Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7. 

Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options. 

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.  

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team careers@hesta.com.au and we’ll call you to discuss.  

Please note: Applications via recruitment agencies will not be accepted for this position