Employee Experience Design Specialist

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world. 

HESTA is also an inspiring and rewarding place to work. That’s because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they’re focused on living and creating a strong organisational culture. We’re an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members – and we are proud to serve them. 

Bring your authentic and passionate self to this exceptional role #careerswithimpact 

Are you passionate about creating exceptional workplace experiences? We’re looking for an Employee Experience Design Specialist to shape and enhance our employee journey. In this role, you’ll apply human-centred design principles to identify areas for improvement, develop blueprints for change, and drive initiatives from concept to execution. 

What You’ll Do: 

Experience Design 

• Champion and embed human-centred design to co-create meaningful experiences for our employees. 

Employee Insights 

• Gather and analyse employee experience data using both qualitative and quantitative research methods. 
• Synthesize employee feedback to uncover key insights and opportunities for improvement. 

Deliver Employee Experience Initiatives 

• Lead the engagement action planning framework, collaborating with P&C Business Partners, business leaders, and other stakeholders to develop, implement, and track action plans. 
• Drive initiatives identified through human-centred design to enhance the overall employee experience. 

About You: 

You have significant experience in employee experience, organisational development, or a related field, with a strong background in delivering human-centred design initiatives. Your analytical skills enable you to translate data into meaningful insights that drive impactful change. You will have experience designing and implementing employee listening tools to measure engagement and satisfaction, and you thrive in project management, successfully managing multiple initiatives simultaneously. Your ability to influence senior leaders and collaborate with stakeholders ensures the successful execution of employee experience strategies. 

Join us and make a real impact on our people’s experience at work! 

Benefits that matter and make a difference for our employees 

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!). 
• Your Professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools. 
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7. 
• Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options. 

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.  

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team careers@hesta.com.au and we’ll call you to discuss.  

Please note: Applications via recruitment agencies will not be accepted for this position